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Soneri Bank Account Holder
Type

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Call us

021-111-SONERI (766-374)

Send us email

[email protected]

Complaint Unit

Soneri Bank Limited, Customer Experience (CE), 1st Floor, Al-Rahim Tower, I.I Chundrigar Road, Karachi.

Tel

(92-21) 111567890

Ext

2548 & 2962

Fax

021-32441706

Registered Office

2nd Floor, 307-Upper Mall Scheme, Lahore-54000

UAN: +92 21 111-567-890
Tel: +021-32444401-05
Email: [email protected]

Central Office

10th Floor, PNSC Building, M.T. Khan Road, Karachi.

Tel: (92-21) 32444401-5
UAN: 111-567-890
Email: [email protected]

Investor’s Grievances

Rehman Ahmed
Deputy Manager Corporate Affairs

Central Office, 10th Floor, PNSC Building,
M.T.Khan Road, karachi, Pakistan.

Tel: (92-21) 32444401-5 , 111-567-890
Fax: (92-21) 35641114
Email:  [email protected]

Complaint Form of SECP

WHISTLE-BLOWING UNIT

Whistle-Blowing Unit, Internal Audit & RAR Group,
Soneri Bank Limited, 1st Floor, State Life Building No.4,
Shahrah-e-Liaquat, Karachi.

Tel: (92-21) 32412673 (Direct)
(92-21) 32412671-72 Ext: 107

Email: [email protected]

Whistle-Blowing Disclosure Form

Complaint Management Unit

Please address your complaints to:

Soneri Bank Limited, Customer Experience (CE),
1st Floor, Al-Rahim Tower, I.I Chundrigar Road, Karachi.

Tel: (92-21) 111-567-890 Ext: 2548 & 2962
Fax: 021-32441706
Email: [email protected]

Foreign Exchange Services for Software Export Retention and Freelancer Account Holders

For any query:

Syed Nad E Ali Abidi
Head of Account Services Unit

Tel: (92-21) 111-567-890 Ext:3277
Cell: +92 336-2397349
Email: [email protected]

Shazia Akhtar
Head of Centralized Remittances, Investment & RFT

Tel: (92-21) 111-567-890 Ext:3225
Email: [email protected]

  1. Focal Person of State Bank of Pakistan (SBP) for Matters Related to Politically Exposed Persons (PEPs)

Aftab Iqbal Siddiqi

Joint Director

Banking Conduct & Consumer Protection Department 5th Floor, SBP, Karachi

Phone Number: 021-3245-5548, 021-99221935

Fax:  021-992211546

Email Address: [email protected]

  1. Focal Person of Soneri Bank Ltd for Matters Related to Politically Exposed Persons (PEPs)

Mr. Amin Sajid

Email Address: [email protected]

Tazeen Fatima

Unit Head: – Complaint Management Unit

Phone Number:  021- 32436298 and 0331- 0372827

Email Address: [email protected]

Toll-free Number: (0800005000)

List of Designated Officers at Branches