Registered Office
2nd Floor, 307-Upper Mall Scheme, Lahore-54000
UAN: +92 21 111-567-890
Tel: +021-32444401-05
Email: [email protected]
Central Office
10th Floor, PNSC Building, M.T. Khan Road, Karachi.
Tel: (92-21) 32444401-5
UAN: 111-567-890
Email: [email protected]
Investor’s Grievances
Rehman Ahmed
Deputy Manager Corporate Affairs
Central Office, 10th Floor, PNSC Building,
M.T.Khan Road, karachi, Pakistan.
Tel: (92-21) 32444401-5 , 111-567-890
Fax: (92-21) 35641114
Email: [email protected]
Complaint Form of SECP
WHISTLE-BLOWING UNIT
Whistle-Blowing Unit, Internal Audit & RAR Group,
Soneri Bank Limited, 1st Floor, State Life Building No.4,
Shahrah-e-Liaquat, Karachi.
Tel: (92-21) 32412673 (Direct)
(92-21) 32412671-72 Ext: 107
Email: [email protected]
Whistle-Blowing Disclosure Form
Complaint Management Unit
Please address your complaints to:
Soneri Bank Limited, Customer Experience (CE),
1st Floor, Al-Rahim Tower, I.I Chundrigar Road, Karachi.
Tel: (92-21) 111-567-890 Ext: 2548 & 2962
Fax: 021-32441706
Email: [email protected]
Foreign Exchange Services for Software Export Retention and Freelancer Account Holders
For any query:
Syed Nad E Ali Abidi
Head of Account Services Unit
Tel: (92-21) 111-567-890 Ext:3277
Cell: +92 336-2397349
Email: [email protected]
Shazia Akhtar
Head of Centralized Remittances, Investment & RFT
Tel: (92-21) 111-567-890 Ext:3225
Email: [email protected]
- Focal Person of State Bank of Pakistan (SBP) for Matters Related to Politically Exposed Persons (PEPs)
Aftab Iqbal Siddiqi
Joint Director
Banking Conduct & Consumer Protection Department 5th Floor, SBP, Karachi
Phone Number: 021-3245-5548, 021-99221935
Fax: 021-992211546
Email Address: [email protected]
- Focal Person of Soneri Bank Ltd for Matters Related to Politically Exposed Persons (PEPs)
Mr. Amin Sajid
Head of Operations.
Phone Number: 021-111567890, 021-35643325, and 0335-1370853 Ext.2414.
Email Address: [email protected]
Tazeen Fatima
Unit Head: – Complaint Management Unit
Phone Number: 021- 32436298 and 0331- 03728 27
Email Address: [email protected]
Toll-free Number: (0800005000)
List of Designated Officers at Branches