Electronic Funds Transfer (EFT) allows customer to transfer money from one bank account to another either within same or to any other financial institution using Alternate Delivery Channels (ADCs) such as POS terminals, ATMs, mobile banking, internet banking, branchless banking platforms, PRISM/RTGS and any other channel as and when permitted by SBP.
Soneri Bank is offering Electronic Funds Transfer facility to its valued customers through the following channels:
Your Soneri Debit Card is an instrument which can be used for Electronic Funds Transfer.
Following are the channel wise EFT Daily Limits (PKR):
|Transaction Type||Product Type|
|ATM Cash withdrawal||50,000||100,000||50,000|
|ATM Cash withdrawal International||150,000||300,000||–|
|Digital Banking FT||250,000||500,000||250,000|
|Digital Banking IBFT||250,000||500,000||250,000|
For details related to service charges applied on Electronic Funds Transfer, please visit
In case of loss/theft of a payment instrument (e.g. Soneri Debit Card) and credentials (e.g. Digital Banking Username & Password, ATM PIN), please report to Soneri 24/7 helpline immediately on following number:
For reporting any dispute related to your Electronic Fund Transfer generated from any ADC channel or to provide us with your valuable feedback on Electronic Funds Transfer you can contact us through any of the following channels:
Please provide the following information in your communication:
You should expect to receive
In case of unsatisfactory resolution of your complaint, you may write to Banking Mohtasib Pakistan, Shaheen Complex, M.R. Kiyani Road, Karachi.
Tel: +9221-99217334-38 Or visit www.bankingmohtasib.gov.pk
We will disclose information to third parties about your account or the transfers you make: